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Delivery Information

 We use Express Mail Service (EMS) for sending out all of our orders. 

This service comes with tracking and requires a signature upon delivery.

The Express Mail Service (EMS) is a globally renowned courier service, connecting more than 200 postal networks worldwide. It has been used in Greece since 1985 and is rightly considered the cheapest, fastest and safest way of shipping items abroad.

Orders are processed and delivered on working days only (Monday through Friday, excluding bank holidays). Orders placed on Saturday and Sunday will be processed on the following business day.

All items will be shipped promptly after payment is received and you will receive postal confirmation for your parcel as soon as it is sent.

 Basic cost for shipping are shown below:

BALKANS & MEDITERRANEAN

EU Countries & Russia & Ukraine & Belarus & Latvia 

Other Countries

Order Total

Weight

Shipping

Order Total

Weight

Shipping

Order Total

Weight

Shipping

0 – 500 gr


20,00 €

0 – 500 gr


30,00 €

0 – 500 gr


35,00 €

500gr – 1 Kg

22,00 €

500gr – 1 Kg

35,00 €

500gr – 1 Kg

40,00 €

1 Kg – 2 Kg

26,00 €

1 Kg – 2 Kg

40,00 €

1 Kg – 2 Kg

45,00 €

Above 2 Kg

30,00 €

Above 2 Kg

45,00 €

Above 2 Kg

50,00 €

Due to many different prices and product weights we assure you that above prices are the max cost. From the moment you order any products we will contact you ( with in 12 hours ) for shipping discount.

Correct Address Details

Please take extra care to ensure the Postal Address is correct on the ‘Delivery details' page before you pay. 

General Shipping Questions

How can I track my order?

Below is a link to Express Mail Service (EMS), where you can enter your tracking number and trace the status of your parcel.

http://www.elta-courier.gr/en/search.asp

Can I change my delivery address?

It depends. If you have paid for your order with a credit card, yes. If you have paid using PayPal, unfortunately no. PayPal's Seller Protection Policy requires us to ship to the address you nominate during the checkout process

What can I do in the event that my product(s) arrived damaged?

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. within 24 hours of receiving your delivery with photos of the damaged state of your product(s) and packaging. For more information regarding this, please see our Returns Policy.

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